Our expertly crafted customer journey

Step 1

Consultation

The first step will be to create your new, bespoke interior through conversation. This will allow us to discover what project you have in mind, what suits your lifestyle, timescale and also your budget. A member of our friendly design team will visit your home at a time that suits you to discuss your requirements.

We will listen carefully and aim to fully understand your needs and from there we can work on a solution to form your design brief. This will be the foundation of your design stage.

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Step 2

Design/Collaboration

We have the design brief so the next stage would be for the designers to work alongside you and draw up proposed designs. DBR Interiors use the latest design software which allows us to create an almost life-like image to allow you to see exactly how your new interior will look when it’s installed. This will give you the overall look and feel and will even include finer details such as lighting and handles.

See the software for yourself here. We have endless amounts of sample materials, which will help you envision the finished product.

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Step 3

Place your order

Once you’re happy with the final designs then you can secure your order. We custom build each interior to your requirements and the process can take around 3-4 weeks, however we will keep you updated on your project through every step of the way. To secure your order a deposit will be required and a contract will be issued.

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Step 4

Installation

We understand that undertaking any kind of project in your home can be a stressful experience. We can assure you we have managed many installations over the years with minimal disruption. DBR Interiors are there to plan and oversee the entire process, including any preparatory work and additional trades that may be required.

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Step 5

Handover

One of the final steps in your journey with DBR Interiors will be the handover. Once the installation has been completed in its entirety, and that includes the cleaning of your new kitchen or bathroom, we will officially hand over your beautiful, bespoke room back to you.

We will also issue you with one of our care packages. This will include all of the warranties from appliance manufacturers and product and paint codes, should you need them for future reference.

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Step 6

Aftercare

Please be assured, at DBR Interiors we take aftercare as seriously as any other part of the process. At any stage after completing your kitchen or bathroom should you need to contact us, please do not hesitate to. We will always be on hand to offer our support.

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